Material Choices:

We opt for stainless steel in our jewelry for its hypoallergenic properties, durability, and resistance to tarnishing. This ensures a lasting and beautiful accessory, offering a practical and cost-effective alternative to 14k gold or sterling silver.

Collection Composition:

Our Stainless Steel Collection is primarily crafted from stainless steel unless specified as "gold tone" or "silver tone," indicating the use of a different alloy.

Durability Assurance:

We prioritize quality, utilizing 49-strand anti-tarnish Parawire for wire-strung jewelry, high-quality Elonga cord for stretch bracelets, and wire wrapping for gemstones to enhance durability.

Authenticity of Gemstones and Pearls:

Rest assured, our gemstones and freshwater pearls are genuine, sourced from reputable suppliers. We steer clear of simulants, preferring the inherent beauty of natural, untreated gemstones.

Leather Quality:

Unless specified as "vegan leather," our pieces incorporate real, high-quality leather.

Care Guidelines:

To maintain your jewelry, store it in an airtight box with anti-tarnish strips. While stainless steel is tarnish-resistant, we advise caution to avoid contact with chemicals and recommend removing jewelry before activities like bathing, swimming, or strenuous exercise.

Gift Presentation:

Each piece is elegantly presented in our signature turquoise box with a matching satin ribbon, ready for gifting.

Returns Policy:

We accept returns within 30 days for unused, undamaged, and unaltered items. Custom or personalized items are non-returnable.

Shipping Information:

Flat-rate shipping is $3.99 for purchases up to $50. Orders exceeding $50 enjoy free shipping. Expedited shipping is available at an additional cost.

Order Processing and Shipment:

Orders are processed within 48 hours. Custom or made-to-order items may take 3-6 days depending on the complexity of the piece. USPS handles shipping, and delivery time depends on your location. A tracking number is provided in your order confirmation email.

International Shipping:

Currently, we do not offer international shipping, but inquiries can be made for consideration.

Payment Options:

We accept major credit cards and PayPal, but unfortunately, we do not accept checks.

Gift Cards:

Yes, we offer gift cards; details are available on our website.

Unique Variations:

Due to the nature of natural gemstones, slight variations may occur. While we strive to represent true colors, factors like screen settings and lighting may impact perception.

Limited Edition and Sold Out Items:

If a desired piece is not available, send an email request or inquire through our Chat for possible accommodations.

Online Security:

We understand the importance of secure online transactions. Rest assured, our website employs robust security measures to safeguard your personal and payment information. Our checkout process is encrypted to ensure the confidentiality of your data. You can shop with confidence, knowing that we prioritize the security of your online transactions.

If you have any specific questions about our security measures or encounter any issues, please reach out to our customer support team through our Chat. Your privacy and security are of the utmost importance to us.

Questions and Feedback:

Feel free to ask questions or provide feedback. We value your input, as it helps us enhance our offerings and provide the best possible service. We're here to assist, so please don't hesitate to reach out with any inquiries. Your satisfaction is our priority.