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Frequently Asked Questions

WHAT IS YOUR REFUND POLICY

We accept returns or exchanges within 30 days of purchase, provided the item is unworn and in its original condition. Custom or personalized pieces are non-returnable.

HOW MUCH IS SHIPPING

$3.99 SHIPPING ON ORDERS UNDER $50

Orders over $50 - Free Shipping

WHEN WILL I RECEIVE MY PACKAGE

Standard orders typically ship within 2-3 business days. Pieces to be made by hand may take longer depending on the complexity, usually 3-5 days. Shipping times vary based on your location.

DOES IT COME IN A BOX

All items are sent to you in a turquoise box with turquoise satin ribbon, ready for giving. If you purchase more than one item we will ship them together in one box or in as few boxes as possible. If you need separate boxes for gifts, please let us know at checkout.